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AI questions answered
Short, checked answers to the questions people type into Google about AI, written for UK small businesses and trades. Each page gives the answer first, then the detail, the sources and the date we last checked it.
Getting started with AI
Plain answers to the first questions people ask about ChatGPT, Copilot, Gemini and AI in general.
- Can ChatGPT be used for business?
- Does ChatGPT have up-to-date information?
- Will Copilot work on Windows 10?
- Are there free AI courses in the UK?
- How do AI chatbots and AI tools work?
- How do you use AI agents in a small business?
- How do you use AI on your phone?
- How does NotebookLM work, and how do you use it?
- How do I use AI in my small business?
- Should I use the ChatGPT app or the website?
- Is there a better AI than ChatGPT?
- Are there any UK-based AI tools?
- What is the difference between AI agents and agentic AI?
- What is an AI hallucination?
- Does ChatGPT Plus include ChatGPT Work?
- What is ChatGPT?
- What is the 30% rule for AI?
- What is the best AI for a small business?
- Which AI chatbot is best?
- Which AI is best for research?
- Which AI is best for writing?
- Which company owns Perplexity, and is it the same as Claude?
- Will AI take jobs, or create them?
AI costs and free plans
What AI tools cost in the UK, what the free plans include and what you can claim against tax.
- Are AI tools free?
- Can ChatGPT Plus make videos?
- Can I claim ChatGPT as a business expense in the UK?
- Can more than one person use ChatGPT Plus?
- Does ChatGPT Plus have usage limits?
- Does Claude have a free trial or a family plan?
- Does DeepSeek have a paid version?
- Does Gemini Pro have a limit?
- Does Meta AI cost money?
- How many messages can I send on free ChatGPT?
- How much does AI cost for a small business?
- How much does an AI video generator cost?
- How much does ChatGPT Business cost?
- How much does Claude cost in the UK?
- How much does Google AI Studio cost?
- How much does Otter.ai cost?
- How much is Canva Pro in the UK?
- How much is ChatGPT Go in the UK?
- How much is ChatGPT Pro in the UK?
- How much is Perplexity Pro?
- How much do you pay for ChatGPT in the UK?
- How do I cancel ChatGPT Plus?
- How do I cancel a Perplexity subscription?
- How much does Apple Intelligence cost?
- Is ChatGPT free in the UK?
- Does Gemini cost extra in Google Workspace?
- Is Google Gemini free?
- Is Grok free to use?
- Is Microsoft Copilot free?
- What is ChatGPT Business, and should I use personal or business?
- Which Microsoft Copilot is best for a small business?
Data, privacy and GDPR
Whether AI tools are safe for business data, how UK GDPR applies and which settings to change.
- Are AI detection tools accurate?
- Are AI tools secure for business?
- Are ChatGPT chats private? Can OpenAI read them?
- Are Microsoft Copilot chats private?
- Can AI agents be trusted?
- Can I put customer data into ChatGPT?
- Can Meta AI be turned off on Facebook and Instagram?
- Does my small business need an AI policy?
- Does AI save your data?
- Does ChatGPT Business train on my data?
- Does ChatGPT use a lot of data?
- Does ChatGPT use my data for training, and how do I turn it off?
- Does Claude use my data for training?
- Does Gemini use my data for training?
- Does NotebookLM store or train on my data?
- Can I delete my data from ChatGPT?
- How do I use AI safely at work?
- Is Canva AI safe to use?
- Is ChatGPT GDPR compliant for UK businesses?
- Is ChatGPT safe to use for my business?
- Is DeepSeek safe to use for business?
- Is Grok safe to use?
- Is Meta AI safe for privacy?
- Is Otter AI GDPR compliant and safe for business?
- Is Perplexity safe and private?
UK law, tax and HMRC
How UK law, copyright, HMRC and the EU AI Act apply when a small business uses AI.
- Can AI images be illegal in the UK?
- Can ChatGPT do my tax return?
- Can ChatGPT write a contract?
- Do I have to tell customers I use AI?
- Does HMRC use AI?
- How can solicitors use AI in the UK?
- Is AI regulated in the UK?
- Is AI voice cloning legal in the UK?
- What is the EU AI Act, and does it apply in the UK?
- Who owns AI-generated content in the UK?
AI for trades
Short answers for plumbers, electricians, builders and other trades using AI for quotes, calls and admin.
- Are trade jobs safe from AI?
- Can accountants use AI?
- Can AI help with CIS?
- Can AI help with health and safety risk assessments?
- Can ChatGPT write a quote for a job?
- How are restaurants using AI?
- How are retailers using AI?
- How can a handyman use AI?
- How can AI help construction companies?
- How can AI help estate agents?
- How can builders use AI?
- How can carpenters and joiners use AI?
- How can a cleaning business use AI?
- How can electricians use AI?
- How can HVAC and heat pump engineers use AI?
- How can landlords use AI?
- How can landscapers and gardeners use AI?
- How can mechanics and garages use AI?
- How can personal trainers use AI?
- How can photographers use AI?
- How can plumbers use AI?
- How can roofers use AI?
- What is the best AI for contractors?
- Which AI can help me trade?
- Will AI replace plumbers, electricians and other tradespeople?
Money, quotes and admin
Bookkeeping, invoices, quotes and the paperwork side of running a small business with AI.
- Can AI do my bookkeeping?
- Can AI help with invoicing?
- Can ChatGPT make and read Excel spreadsheets?
- Can Copilot analyse Excel data?
- Does Copilot work in OneNote and Visio?
- How do I get an invoice for my ChatGPT subscription?
- How do you use AI in Excel?
- How do you use AI in Outlook, and will Copilot search my email?
- Is there VAT on ChatGPT in the UK?
- Will AI replace accountants and bookkeepers?
Calls and customer service
AI receptionists, missed calls and customer messages: what works for a small UK business.
- Are AI phone answering services any good?
- Can AI make and answer phone calls?
- Can an AI receptionist take restaurant bookings?
- Can I use ChatGPT for customer service?
- Can Otter AI record phone calls?
- Does Gemini have voice chat like ChatGPT?
- Does Otter AI work with Teams, Zoom and Google Meet?
- Does WhatsApp have AI?
- How do I contact ChatGPT customer service?
- Is AI voice realistic?
- What is an AI receptionist and how does it work?
- What is an AI voice agent?
- Will a chatbot replace human customer service?
Marketing, reviews and websites
Using AI for Google reviews, website content, social posts and images without breaking the rules.
- Can AI build a website for my business?
- Can I use AI to reply to Google reviews?
- Can I use AI-generated images in my business?
- Does AI-written content rank on Google?
- How do I add an AI chatbot to my website?
- How do I see if my business appears in Google AI Overviews?
- How do I use AI for social media?
- How can I use AI to find new customers?
- How do you use an AI voice generator, and does it cost money?
- How do I use ChatGPT for marketing?
- How do you write prompts for AI website builders?
- Is Google's AI Overview accurate?
- What is the best AI for small business marketing?
- Which AI is best for image generation?
Prompts and how-tos
How to get better results from ChatGPT and other AI tools, step by step.
Want the longer version? See our guides, the AI tools directory and the free calculators.
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