Prompt library

ChatGPT prompts for small business

50 prompts you can copy and adapt. Prefer a PDF? Get the prompt pack.

Admin

Turn notes into a to-do list

Here are my rough notes from today: [paste]. Turn them into a to-do list grouped by urgency (today, this week, later). P…

Plan my week

I have these fixed commitments: [list]. And these tasks: [list, with rough time each needs]. Draft a realistic weekly pl…

Summarise a long document

Summarise this document in five bullet points. Then list every deadline, cost and obligation it puts on my business, wit…

Write a simple procedure

Write a numbered checklist that a new member of staff could follow to [task, e.g. close the shop at night]. One action p…

Draft a supplier email

Write a short email to a supplier asking for [price review / delivery date / samples] on [product]. Friendly but busines…

Compare two quotes

Here are two quotes I've received for [service]: [paste both]. Compare them in a table: price, what's included, what's n…

Meeting agenda

Create a 30-minute agenda for a meeting about [topic] with [who]. Give each item a time and an owner. End with five minu…

Tidy up a spreadsheet plan

I want a simple spreadsheet to track [stock / jobs / expenses]. Suggest the columns, one example row, and any formulas I…

Customer emails

Reply to a complaint

A customer is unhappy because [issue]. Write a calm reply that acknowledges the problem without blaming anyone, says wha…

Say no politely

A customer has asked for [request] and we can't do it because [reason]. Write a friendly reply that says no clearly, exp…

Answer a common question

Write a short, friendly answer to a question we get all the time: [question]. Our answer is: [facts]. Make it suitable t…

Follow up after a quote

I sent a quote for [job] to a customer [X] days ago and haven't heard back. Write a short follow-up that's helpful, not …

Thank a new customer

Write a welcome email for a new customer who has just booked [service]. Include what happens next, how to contact us, an…

Explain a delay

Write an email telling a customer their [order / job] will be [X days] late because [reason]. Apologise once, give the n…

Reply to a vague enquiry

Someone has emailed: [paste enquiry]. Write a reply that thanks them and asks the three or four questions I need answere…

Win back a past customer

Write a short email to a customer who hasn't used us since [date]. Remind them what we do, mention [new thing / offer], …

Marketing

Find my selling points

I run a [type of business] in [town]. Our customers are [who]. Here is what we do: [details]. List five reasons a custom…

Rewrite my about page

Here is my current 'About us' text: [paste]. Rewrite it to be warmer, clearer about who we help and where, and end with …

Write a service page

Write a web page for our [service] for customers in [area]. Sections: what it is, who it's for, what's included, how it …

Plan a simple offer

Suggest three low-risk offers a [type of business] could run in [month] to bring in new customers, with the likely cost …

Leaflet copy

Write the text for an A5 leaflet for [business] promoting [service/offer]. A headline, three short benefit points, the o…

Customer newsletter

Write a short monthly email to our customers for [month]. Include one useful tip about [topic], one piece of news: [news…

Google Business Profile post

Write a Google Business Profile update about [news / offer / seasonal tip] for [business] in [town]. Under 100 words, wi…

A month of ideas

Suggest 12 social media post ideas for a [type of business] in [town] for [month]. Mix tips, behind-the-scenes, customer…

Turn a job into a post

We just finished this job: [describe it]. Write a short post about it for [Facebook / Instagram / LinkedIn] that explain…

Tip post

Write a short, genuinely useful tip post for [platform] about [topic] for our customers. Start with the tip, not a quest…

Answer a question publicly

Customers often ask: [question]. Turn our answer, [answer], into a short social post that would help other people with t…

Rewrite for each platform

Here's a post: [paste]. Rewrite it three ways: for Facebook (friendly), for LinkedIn (professional) and for Instagram (s…

Behind the scenes

Write a short behind-the-scenes post about [e.g. our morning prep / a new tool we use / a team member's first week]. Kee…

Event or opening hours notice

Write a clear post telling customers about [holiday hours / event / closure] on [dates]. Lead with the dates and what ch…

Quotes and invoices

Draft a quote

Write a quote for [job] for [customer type]. Include a short summary, what's included, what's not, price [£X] plus VAT i…

Explain my price

A customer says [£X] for [service] is too expensive. Write a short, confident reply explaining what the price includes a…

Set payment terms

Suggest clear payment terms for a small [type of business] doing [type of work], including deposit, due date and what ha…

First payment reminder

Write a friendly reminder for invoice [number] for [£X], which was due on [date]. Assume it's an oversight. Include how …

Firmer payment reminder

Write a second reminder for invoice [number], now [X] days overdue. Polite but firm, ask for payment by [date], and ment…

Final notice

Write a final notice for invoice [number], [X] days overdue, before I take further action. Professional, no threats, sta…

Invoice notes

Write a short, friendly note to put at the bottom of my invoices thanking the customer and restating payment terms: [ter…

Hiring

Job advert

Write a job advert for a [role] at a small [type of business] in [town]. Hours [hours], pay [pay]. Include what the job …

Interview questions

Write eight interview questions for a [role]. Mix practical ones (how would you handle...) with a couple about working s…

Shortlist from CVs

Here are the requirements for the role: [list]. I'll paste anonymised summaries of applicants. For each, list how they m…

Offer email

Write a short email offering [role] to a candidate, with start date [date], pay [pay], hours [hours], and what they need…

Rejection email

Write a kind, brief email telling an interviewed candidate they weren't successful this time, thanking them and wishing …

First-week plan

Create a first-week plan for a new [role], day by day, covering introductions, training, and one small task they can com…

Staff rota

I have [number] staff with these availability limits: [list]. We're open [hours]. Suggest a weekly rota as a table that …

One useful AI tool each weekday: what it costs, who it suits and a tip to try. Five minutes to read.

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