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AI receptionist tools for window cleaners in the UK
Window cleaners run rounds, so most calls are about a regular slot: new customers wanting to join, and existing ones asking when you're next coming. A receptionist that adds new customers to a waiting list and answers 'when are you due?' frees you from the phone on the ladder.
Prices were re-checked on each provider's own page; the date is next to each one. Rules and figures from GOV.UK are linked where they're used.
Joining the round
Ask the address, property type (terrace, semi, detached, flats), windows front and back, conservatory, access to the back, and how often they want a clean.
Existing customers
Most calls are 'you missed me' or 'can you come early'. Have the receptionist take the details and say you'll confirm by text; or connect it to a scheduler if the tool supports booking.
Safety on commercial enquiries
For commercial and high-level work, the Work at Height Regulations 2005 apply to employers and anyone controlling the work (HSE). Take building height and access details so you can plan or decline.
The options, with prices
| Tool | Price and free plan | UK notes and source |
|---|---|---|
| Upfirst An AI receptionist that answers, summarises and transfers calls and books appointments. | Starter: $24.95 a month for 30 calls ($20 billed annually), then $1.50 a call. Premium: $59.95 for 90 calls ($48 annually), then $1 a call. Pro: $159.95 for 300 calls ($128 annually). Scale: $299 for 600 calls ($240 annually). 14-day free trial. No free plan; 14-day free trial with all features. | US company, priced in dollars. Source, checked 15 October 2026 |
| Smith.ai AI Receptionist An AI receptionist that answers calls 24/7, qualifies leads and books appointments, with live human backup available. | Free: 25 calls a month, then $3.00 a call. Pro: $150 a month (75 calls, about $2.00 a call). Enterprise: from $500 a month. 25 calls a month with 24/7 answering, recordings, transcripts, summaries and calendar booking. | US company, priced in dollars; confirm UK number support. Source, checked 15 October 2026 |
| Rosie An AI answering service that takes messages, sends booking links and, on higher plans, books and transfers calls. | Professional: $49 a month for 250 minutes. Scale: $149 a month for 1,000 minutes. Growth: $299 a month for 2,000 minutes. 7-day free trial. No free plan; 7-day free trial. | Confirm UK number support before signing up. Source, checked 15 October 2026 |
| Goodcall An AI phone agent billed per unique customer rather than per minute. | Starter: $79 a month for 100 unique customers, then 79¢ each. Growth: $129 a month. Scale: $299 a month. Free demo agent; you pay when you connect a number. Build and test a demo agent free; you pay when you connect a number. | US company, priced in dollars. Source, checked 15 October 2026 |
| Moneypenny AI Receptionist A UK answering company offering an AI receptionist with the option of real receptionists. | From £49 a month according to its AI Receptionist page; you get a quote for your needs. No call or minute allowance published. No free plan. | UK company. Source, checked 15 October 2026 |
What to check before you choose
- Address and access questions.
- Waiting-list or booking support.
- Low cost per call (many short calls).
- SMS confirmation to customers.
A prompt to start with
Paste this into ChatGPT or Claude, or use it as your AI receptionist's instructions, filling in the brackets:
You answer the phone for [business name], a window cleaner in [area]. For new customers: address and postcode, property type, windows front and back, conservatory, rear access, how often. For existing customers asking about their clean, take the address and say we'll text to confirm. For commercial work, ask how many storeys and what access there is. Don't quote prices.
Free tools
Price a job with the quote and VAT calculator (20%, 5%, 0% and reverse charge), or work out your day rate (see how much to charge per hour). When you do pick up yourself, see how to answer the phone professionally. Before paying for a tool, check it pays for itself with the AI tool break-even calculator.
Questions
Per call or per minute?
Window cleaning calls are short, so per-minute plans like Rosie's may work out cheaper than per-call ones. Compare with your call volume.
What's the cheapest option?
Smith.ai lists a free plan with 25 calls a month, then $3.00 a call; Upfirst starts at $24.95 for 30 calls. Checked 15 October 2026.
Are these prices in pounds?
Not all. Where a provider only publishes US dollar prices we show dollars, so check the price in pounds at checkout.
Do you get paid if I sign up?
Some links may become affiliate links, and we'll label them when they do. It doesn't change what we list. See how we make money.
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