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AI tools for calls and customer service

Answering the phone and website chat when you can't. 10 tools listed, each linked to a page with its checked price and free plan.

Smith.ai AI Receptionist

Free plan

An AI receptionist that answers calls 24/7, qualifies leads and books appointments, with live human backup available.

Upfirst

An AI receptionist that answers, summarises and transfers calls and books appointments.

Rosie

An AI answering service that takes messages, sends booking links and, on higher plans, books and transfers calls.

Goodcall

An AI phone agent billed per unique customer rather than per minute.

Frontdesk (My AI Front Desk)

Phone answering plus web chat, two-way text, a simple CRM and automations in one plan.

Moneypenny AI Receptionist

£ pricing

A UK answering company offering an AI receptionist with the option of real receptionists.

Tidio

Free plan

Website live chat with an AI agent (Lyro) that answers common customer questions.

Jobber

Job management for service businesses: quotes, scheduling, invoicing and payments, with an AI Receptionist add-on.

Podium

Messaging, reviews and AI lead replies for local businesses in one inbox.

Freshdesk

Customer support help desk with email, chat and an AI agent add-on.

Free options

Smith.ai AI Receptionist, Tidio have free plans.

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