The AI TillBy trade · UK
AI tools for it support and repair shops
Jobs where AI tools can help: support tickets, call handling, how-to guides and invoicing. These are tools we think suit this kind of business. Each links to its checked price and free plan.
Calls and customer service
Freshdesk
Customer support help desk with email, chat and an AI agent add-on.
Tidio
Website live chat with an AI agent (Lyro) that answers common customer questions.
Upfirst
An AI receptionist that answers, summarises and transfers calls and books appointments.
Admin and email
ChatGPT
A general AI assistant for drafting emails, quotes, policies and posts, summarising documents and answering questions.
Claude
An AI assistant that is good with long documents, careful writing and summaries.
Calendly
Online booking links that let customers pick a time that suits your calendar.
ClickUp
Tasks, projects and docs in one app, with AI add-ons.
Bookkeeping and banking
UK pricing
Tools here that publish prices in pounds: Xero. Many of the others price in US dollars. US-based call-answering services need checking for UK number support before you sign up.
Prompts to try
- Turn notes into a to-do list
- Reply to a complaint
- Find my selling points
- Turn a job into a post
- Set payment terms
- Offer email
Free tools
Price a job with the quote and VAT calculator or work out your day rate.
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