Tools · Customer service
Freshdesk
Customer support help desk with email, chat and an AI agent add-on.
No free plan
Price
From $19 per agent a month, billed annually; higher plan from $55. Freddy AI Copilot $29 per agent a month extra.
Free plan
Free trial available.
Best for
Businesses handling a steady flow of customer emails and questions.
Watch out for
AI features are paid add-ons.
UK notes
Priced in US dollars.
Made by
Freshworks · Visit site
Price checked on 2026-10-14 against the sources below. Prices change; always confirm on the provider's page. How we check prices.
Useful for
Alternatives to Freshdesk
Questions
Does Freshdesk have a free plan?
Free trial available.
How much does Freshdesk cost?
From $19 per agent a month, billed annually; higher plan from $55. Freddy AI Copilot $29 per agent a month extra.
What are the alternatives to Freshdesk?
Alternatives include Tidio.
Compare
Sources
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