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Will AI take jobs, or create them?
Short answer
Both. AI is already taking over some tasks, especially routine office and writing work, and it creates new jobs and makes others more productive. The IMF estimated in January 2024 that about 60% of jobs in advanced economies are exposed to AI, with roughly half of those likely to benefit rather than shrink. Hands-on trades are among the least exposed.
Most and least exposed
| More exposed | Less exposed |
|---|---|
| Admin, data entry, customer service | Plumbers, electricians, builders, roofers |
| Bookkeeping and payroll processing | Hairdressers, beauty and care work |
| Copywriting and translation | Mechanics and hands-on repair |
| Some legal and finance support roles | Jobs with physical, unpredictable work |
The Department for Education's 2023 report on AI and UK jobs found professional office roles more exposed than manual and trade roles.
Will AI replace tradespeople?
No. See will AI replace tradespeople? and are trade jobs safe from AI?
For a small business owner
The bigger risk is competitors using AI to answer faster, quote quicker and market better. Use it for admin so you spend more time on paid work. See how to use AI in a small business.
Related questions
Does AI create jobs?
Yes, in building, checking and running AI systems, and indirectly when businesses grow. How the balance plays out isn't yet clear.
Will AI replace accountants?
It's changing the work more than removing it. See will AI replace accountants?
Is dentistry safe from AI?
Largely, yes. Dentistry is hands-on work regulated by the General Dental Council, so AI is more likely to help than replace. Expect it in X-ray analysis, note-taking and appointment booking. Practice admin roles may change more than clinical ones.
Sources
- IMF: AI will transform the global economy (January 2024)
- GOV.UK: the impact of AI on UK jobs and training
Checked 17 October 2026. Rules and prices change, so check the source before you rely on it. This is general information, not legal, tax or financial advice.
More on getting started with ai
- Are AI chatbots dangerous?
- Can AI analyse a video?
- Can AI compare two documents?
- Can AI help me write a book?
- Can AI proofread a document?
- Can ChatGPT be used for business?
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