Tools · Customer service

Tidio

Website live chat with an AI agent (Lyro) that answers common customer questions.

Free plan

Price

Free plan. Starter from 24.17 a month billed annually (100 billable conversations). Growth from 49.17 a month. Lyro AI from 32.50 a month. Plus from 300 a month. Currency as shown on the pricing page.

Free plan

50 billable conversations a month and your first 50 Lyro AI conversations (lifetime).

Best for

Online shops and service businesses that get the same questions through their website.

Watch out for

Conversation-based pricing: count your monthly chats first.

UK notes

Check currency at checkout.

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Tidio · Visit site

Price checked on 2026-10-14 against the sources below. Prices change; always confirm on the provider's page. How we check prices.

Useful for

Calls and customer serviceMarketing and designCafés and restaurantsIndependent shopsFloristsOnline shopsB&Bs and guest housesIT support and repair shopsPrinters and sign makersSmall hotels

Alternatives to Tidio

Frontdesk (My AI Front Desk)

Phone answering plus web chat, two-way text, a simple CRM and automations in one plan.

ChatGPT

Free plan

A general AI assistant for drafting emails, quotes, policies and posts, summarising documents and answering questions.

Questions

Does Tidio have a free plan?

Yes. 50 billable conversations a month and your first 50 Lyro AI conversations (lifetime).

How much does Tidio cost?

Free plan. Starter from 24.17 a month billed annually (100 billable conversations). Growth from 49.17 a month. Lyro AI from 32.50 a month. Plus from 300 a month. Currency as shown on the pricing page.

What are the alternatives to Tidio?

Alternatives include Frontdesk (My AI Front Desk), ChatGPT.

Compare

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