Guides · Updated 2026-10-15
ChatGPT prompts for hair and beauty salons (UK)
These prompts cover the messages salons write every week: no-show reminders, deposit policies, rebooking texts, price rise notices, replies to unhappy clients. Fill in the [brackets], paste into ChatGPT, Claude or Gemini, and check the draft before you send it. AI tools can get rules wrong, so check anything legal yourself. Rules below were checked on 15 October 2026.
For general messages, see ChatGPT prompts for tradespeople and ChatGPT prompts for small business admin.
Bookings, deposits and no-shows
1. No-show and late cancellation policy
Write a short, friendly no-show and late cancellation policy for my [hair/beauty/nail] salon. Rules: [deposit amount or %] to book [which services]; cancel or move with [hours] notice for a full refund or transfer; less notice means [what happens to the deposit]; [how often] we'll waive it for genuine emergencies. Plain English, fair, no small print, British spelling, under 150 words.
Keep it fair: the Consumer Rights Act 2015 lists, as a term that may be unfair, one requiring a consumer who decides not to go ahead to pay a disproportionately high sum in compensation or for services not supplied (Schedule 2, paragraph 5). Unfair terms aren't binding on the consumer (section 62).
2. Appointment reminder text
Write a reminder text for [client name]'s [service] with [stylist] on [day, date] at [time]. Include how to reschedule ([link or number]) and the cancellation notice we need ([hours]). Warm, under 300 characters, British spelling.
3. Rebooking text after a visit
Write a short text to [client name] [number] weeks after their [service], suggesting they rebook for [service] now, with my booking link [link]. Friendly, no hard sell, no discount, under 300 characters, British spelling.
4. Fill a last-minute gap
Write a short Instagram story caption and a text for our client list saying we have a cancellation on [day] at [time] for [service] with [stylist]. Book at [link]. Under 200 characters each, British spelling, no fake urgency.
Prices and policies
5. Price rise notice
Write a short, friendly message to clients explaining that prices for [services] are going up from [date] by [amount or %], because [honest reason: product costs, training, rent]. Say that appointments already booked keep the old price. British spelling, under 120 words.
6. Under-18s policy for treatments
Write a clear notice for my salon website and booking page explaining that we don't offer [Botox, dermal fillers, sunbeds] to anyone under 18, that we may ask for ID, and why. Friendly, plain English, British spelling, under 120 words.
In England it's an offence to give botulinum toxin or cosmetic fillers to under-18s for cosmetic purposes, or for a business to arrange it (Botulinum Toxin and Cosmetic Fillers (Children) Act 2021). A sunbed business in England or Wales must make sure no one under 18 uses a sunbed on its premises (Sunbeds (Regulation) Act 2010).
7. Written tipping policy for staff
Write a short, plain-English tipping policy for my salon team. Cover: how card and cash tips are collected, that all tips are passed to staff without deductions, how they're shared ([method]), when they're paid ([with wages]), and that staff can ask to see the tip records. British spelling, under 200 words.
GOV.UK says all tips must be passed to workers without deductions, and a statutory code of practice covers written policies and records (GOV.UK: tips at work).
Clients and reviews
8. Reply to an unhappy client
A client says their [service, such as colour] isn't what they asked for. Write a calm, kind reply that apologises they're unhappy, offers a free correction appointment with [stylist] within [days], and asks for a photo in daylight. Don't admit fault in detail or argue, British spelling, under 120 words.
9. Ask for a Google review
Write a short text to [client name] thanking them for visiting today and asking if they'd leave an honest Google review here: [link]. Easy to say no, no discount or gift, under 300 characters, British spelling.
Don't offer anything in return for reviews: see can Google detect fake reviews?
10. Write a treatment page for the website
Write a page for my salon website about [treatment]. Include who it suits, how long it takes, aftercare, how often to rebook, price ([£amount]) and any patch test or consultation we require ([details]). Plain English, British spelling, 250 to 350 words, no medical claims.
Before you send anything
- Check rules against the source, not the AI's version.
- Don't paste client health notes or contact lists into an AI tool if you don't need to.
- Compare booking apps in salon booking software in the UK, and see scheduling apps for hair and beauty.
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FAQ
Can a salon keep a deposit for a no-show?
Many do, but the policy must be clear and fair. A term requiring a consumer who cancels to pay a disproportionately high sum may be unfair under the Consumer Rights Act 2015 (Schedule 2, paragraph 5).
Can under-18s have Botox or fillers in England?
No. Giving them for cosmetic purposes to under-18s, or arranging it, is an offence in England.
Do salons have to pass on all tips?
Yes. All tips must go to workers without deductions, under the rules described on GOV.UK.