Guides · Updated 2026-10-15

ChatGPT prompts for pest controllers (UK)

These prompts cover the messages a pest controller writes every week: quotes, pre-treatment and aftercare notes, replies about methods, service contracts and review requests. Fill in the [brackets], paste into ChatGPT, Claude or Gemini, and check the draft before you send it. AI tools can get rules wrong, so check anything legal yourself. We checked the rules below on 15 October 2026.

Don't let an AI tool choose a product, dose or method. Follow the product label and your training, and use the AI tool only for wording.

For general messages, see ChatGPT prompts for tradespeople.

Quotes and contracts

1. Treatment quote for a home

Write a clear quote for [customer name] for treating [pest] at [type of property]. Include: the survey findings ([details]), number of visits ([number]), what we'll do in general terms ([proofing, traps, treatment]), what the customer needs to do ([clear access, remove food, keep pets away]), price [£amount, saying whether it includes VAT], and any guarantee ([details]). Plain English, British spelling.

2. Service contract for a food business

Write a short summary of a pest control service contract for [type of business, such as a café]. Include: [number] routine visits a year, what each visit covers ([inspection, monitoring points, report]), call-outs between visits ([included or £amount]), the written report they'll get for their records, price [£amount a year, VAT shown], and the notice period ([months]). Plain English, British spelling, under 200 words.

Methods and the rules

3. Why we don't use glue traps

Write a short, plain-English answer for customers who ask for glue traps for mice or rats. Explain that in England it's an offence to set them for rodents unless a licensed professional uses them in exceptional circumstances, and describe what we'll use instead ([methods]). Friendly, British spelling, under 120 words.

Since 31 July 2024, setting a glue trap to catch rodents in England has been an offence, unless it's done under a glue trap licence (Glue Traps (Offences) Act 2022, section 1; commencement regulations). GOV.UK says licences are for professional pest controllers only, for use in exceptional circumstances where other methods have failed or aren't practical (GOV.UK: glue trap licences).

4. Rodenticide note for customers

Write a short note for customers explaining that if we use rodenticide bait, it will be in [tamper-resistant bait boxes], where we've put them ([locations, which I'll fill in]), to keep children and pets away from them, not to move or open them, and that we'll collect any remaining bait and boxes at the end of the treatment. British spelling, under 120 words.

CRRU UK's stewardship scheme says that from 1 January 2026, sellers of professional-use rodenticides only accept two kinds of proof of competence: a CRRU UK-approved training certificate from the past 5 years, or an older certificate plus current membership of an approved CPD scheme (CRRU UK: training and certification).

5. Birds nesting where the customer wants them gone

A customer wants birds removed from [roof/eaves/solar panels] in [month]. Write a polite reply explaining that wild birds, their eggs and nests are protected by law, so if there's an active nest we can't disturb it, and offering [proofing after the birds have fledged on or after date / an inspection first]. Friendly, not preachy, British spelling, under 120 words.

GOV.UK says all wild bird species, their eggs and nests are protected by law, and that in most cases you can avoid harming them by timing work to avoid the breeding season (GOV.UK: wild birds).

Visits

6. Before the visit

Write a short message to [customer name] before our visit on [date] at [time]: what to do beforehand ([clear access to the loft or kitchen cupboards, keep pets in another room]), how long we'll be, and whether they can stay in the property ([as I specify from the product instructions]). Friendly, British spelling, under 120 words.

7. Aftercare note

Write a short aftercare note after treating [pest] at [address type]. Cover: what we did in general terms, what to expect over the next [days] ([as I specify]), what not to do ([as I specify, such as not vacuuming treated areas for a set time]), when we'll return ([date]), and how to contact us. British spelling, under 150 words. Use only the instructions I give; don't add safety advice of your own.

8. Proofing recommendations

Write a short, plain-English summary for [customer name] of the proofing work we recommend after finding [pest] entering through [entry points]: what each fix is, why it helps, and the price for each ([prices]). No scare tactics, British spelling, under 150 words.

Reviews

9. Ask for a Google review

Write a short text to [customer name] thanking them for using us and asking if they'd leave an honest Google review here: [link]. Easy to say no, no discount or gift, discreet (no mention of the pest in the text itself), under 300 characters, British spelling.

Don't offer anything in return for reviews: see can Google detect fake reviews?

10. Reply to a review saying the problem came back

A customer left this review saying [pest] came back after our treatment: [paste review]. Write a calm, polite public reply from me, [name]. Thank them, explain what our guarantee covers ([details]), and offer a return visit. Nothing private about their property, no blame, British spelling, under 100 words.

Before you send anything

• Check rules against the source, and products against the label, not the AI's version.
• Don't paste customers' addresses or business names into an AI tool if you don't need to.
• For call answering, scheduling and other tools, see AI tools for pest controllers.

FAQ

Are glue traps banned in England?

Since 31 July 2024, setting a glue trap to catch rodents in England has been an offence unless it's done under a licence. GOV.UK says licences are only for professional pest controllers, in exceptional circumstances.

What do I need to buy professional rodenticides?

Under CRRU UK's stewardship scheme, from 1 January 2026 sellers accept a CRRU UK-approved training certificate from the past 5 years, or an older certificate plus current membership of an approved CPD scheme.

Can I remove a bird's nest from a roof?

Not if it's an active nest of a wild bird: wild birds, their eggs and nests are protected by law. GOV.UK advises timing work to avoid the breeding season.