Guides · Updated 2026-10-15

ChatGPT prompts for dog groomers (UK)

These prompts cover the messages a dog groomer writes every week: booking policies, new-client forms, matted coat consent, collection texts, price rises and replies to reviews. Fill in the [brackets], paste into ChatGPT, Claude or Gemini, and check the draft before you send it. AI tools can get rules wrong, so check anything legal yourself. We checked the rules below on 15 October 2026.

For general business messages, see ChatGPT prompts for small business admin.

New clients

1. New client form

Write the questions for a new-client form for my dog grooming business. Cover: owner's name and phone number, emergency contact, dog's name, breed, age, vet's name and practice, health conditions, medication, allergies, behaviour with handling, nail clipping and dryers, previous grooms, and permission to contact the vet in an emergency. Plain English, British spelling, as a numbered list.

Under the Animal Welfare Act 2006, a person responsible for an animal, even temporarily, must take reasonable steps to meet its needs, including protection from pain, suffering, injury and disease (section 9 and section 3). A good form helps you spot a problem before the groom.

2. Behaviour and nervous dogs policy

Write a short, kind policy for my grooming salon on nervous or reactive dogs. Say we'll [use a muzzle if needed / book a quieter time / do shorter sessions], that we'll stop a groom if the dog is too stressed, and what we'll charge if we stop ([amount or "only for the work done"]). Plain English, no blame, British spelling, under 150 words.

Bookings and policies

3. No-show and late cancellation policy

Write a short, friendly no-show and late cancellation policy for my dog grooming business. Rules: [deposit amount] to book [which services]; cancel or move with [hours] notice for a full refund or transfer; less notice means [what happens to the deposit]; we'll waive it for genuine emergencies [how often]. Fair, plain English, no small print, British spelling, under 150 words.

Keep it fair: the Consumer Rights Act 2015 lists, as a term that may be unfair, one requiring a consumer who decides not to go ahead to pay a disproportionately high sum in compensation or for services not supplied (Schedule 2, paragraph 5).

4. Matted coat consent

Write a short consent note for owners whose dog's coat is badly matted. Explain kindly that brushing out severe matting can hurt the dog, so we may need to clip short instead; that clipping can show up skin problems that were hidden; and that there's an extra charge of [£amount] for de-matting. Leave a space for the owner's signature and the date. No blame, British spelling, under 150 words.

5. Collar and tag reminder

Write a friendly text reminding owners to bring their dog to the groom on a lead, wearing a collar with a tag showing their name and address, and to check their dog's microchip details are up to date. Under 300 characters, British spelling.

GOV.UK says all dogs in the UK must be microchipped and registered by 8 weeks old, and a dog must wear a collar and tag with the owner's name and address in a public place (GOV.UK: get your dog microchipped). Fines of up to £500 can apply if a dog isn't microchipped or registered.

Clients and reviews

6. Ready for collection text

Write a short text telling [owner name] that [dog name] is ready for collection from [address] from [time]. Mention one nice thing about the groom ([detail]) and the price ([£amount]). Warm, under 250 characters, British spelling.

7. Rebooking reminder

Write a short text to [owner name] saying it's been [number] weeks since [dog name]'s last groom and suggesting they book the next one at [link or number]. Friendly, no hard sell, under 250 characters, British spelling.

8. Price rise notice

Write a short, friendly message to clients explaining that grooming prices are going up from [date] by [amount or %], because [honest reason: products, insurance, rent, energy]. Say appointments already booked keep the old price. British spelling, under 120 words.

9. Reply to an unhappy owner

An owner says their dog's groom isn't what they asked for: [details]. Write a calm, kind reply that apologises they're unhappy, explains briefly [any reason, such as matting meant clipping shorter], and offers [a free tidy-up / partial refund]. Don't argue, British spelling, under 120 words.

If an owner says their dog was hurt, check what happened, take it seriously and keep records before you reply in public.

10. Ask for a Google review

Write a short text to [owner name] thanking them for bringing [dog name] in and asking if they'd leave an honest Google review here: [link]. Easy to say no, no discount or gift, under 300 characters, British spelling.

Don't offer anything in return for reviews: see can Google detect fake reviews?

Before you send anything

• Check rules against the source, not the AI's version.
• Don't paste owners' phone numbers, addresses or vet records into an AI tool.
• For booking apps and other tools, see AI tools for dog groomers.

FAQ

Does a dog have to wear a collar if it's microchipped?

Yes. GOV.UK says a dog must still wear a collar and tag with the owner's name and address in a public place.

Can a groomer keep a deposit for a no-show?

Many do, but the policy must be clear and fair. A term requiring a consumer who cancels to pay a disproportionately high sum may be unfair under the Consumer Rights Act 2015 (Schedule 2, paragraph 5).

Is a groomer responsible for a dog's welfare during the groom?

Under the Animal Welfare Act 2006, a person responsible for an animal includes someone in charge of it temporarily, and they must take reasonable steps to meet its needs.