Alternatives
Zoho CRM alternatives
Zoho CRM: Customer database (CRM) for tracking enquiries, quotes and follow-ups, with a free edition for up to 3 users. Its price when we checked: Free: $0 for up to 3 users. Standard: $20 per user a month paying monthly, or $14 billed annually. Professional: $35 ($23 billed annually). Enterprise: $50 ($40 billed annually). If it isn't right for you, these tools do a similar job.
Prices at a glance
| Tool | Cheapest paid plan | Free plan |
|---|---|---|
| Zoho CRM | $20 (Standard, per user a month, or $14 billed annually) | Yes |
| HubSpot | $7 (Starter, per seat a month, default billing option) | Yes |
| Pipedrive | $14 (Lite, per seat a month, billed annually) | No |
| Zoho Books | £12 (Standard, per month, or £10 billed annually) | Yes |
Our verdict
Free plans: HubSpot, Zoho Books. Priced in pounds (no exchange-rate surprises): Zoho Books. Cheapest dollar-priced entry plan: HubSpot at $7 (Starter, per seat a month, default billing option). Choose by the job you need doing: each entry says who it suits best.
HubSpot
Customer database (CRM) with email, forms and AI help, starting with free tools.
- Price: Free tools: $0 for up to 2 users. Starter: from $7 per seat a month on the pricing page's default billing option; choosing to pay monthly showed $10 per seat a month when checked.
- Free plan: Yes. Free foundational tools for up to 2 users, no card needed.
- Best for: Small teams that want to track enquiries and customers in one place.
Compare Zoho CRM and HubSpot side by side
Pipedrive
Sales pipeline CRM with AI reports and meeting notes, for tracking enquiries to signed jobs.
- Price: Lite: $14, Growth: $39, Premium: $59, Ultimate: $79 per seat a month, billed annually. Prices exclude VAT.
- Free plan: No. No free plan; 14-day free trial, no card needed.
- Best for: Small firms with a sales process: quotes, follow-ups and deals.
Compare Zoho CRM and Pipedrive side by side
Zoho Books
Accounting software with a free plan for very small businesses and paid UK plans.
- Price: Free: £0. Standard: £12 a month (£10 billed annually). Professional: £24 (£20). Premium: £30 (£25). Per organisation.
- Free plan: Yes. Free plan for sole traders and micro businesses.
- Best for: Sole traders who want free accounts software in pounds.
See alternatives to Zoho Books
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