Comparisons · CRM
Comparison
Pipedrive vs Zoho CRM
Sales pipeline CRM with AI reports and meeting notes, for tracking enquiries to signed jobs. Customer database (CRM) for tracking enquiries, quotes and follow-ups, with a free edition for up to 3 users.
| Pipedrive | Zoho CRM | |
|---|---|---|
| Price | Lite: $14, Growth: $39, Premium: $59, Ultimate: $79 per seat a month, billed annually. Prices exclude VAT. | Free: $0 for up to 3 users. Standard: $20 per user a month paying monthly, or $14 billed annually. Professional: $35 ($23 billed annually). Enterprise: $50 ($40 billed annually). |
| Free plan | No. No free plan; 14-day free trial, no card needed. | Yes. Free edition for up to 3 users, no card needed: contact management, follow-up reminders, workflow automation, email templates, tasks, calls and meetings, standard reports and mobile apps. |
| Best for | Small firms with a sales process: quotes, follow-ups and deals. | Small teams that want a proper customer database with follow-up reminders without paying while they try it. |
| Watch out for | Add-ons such as LeadBooster cost extra. | Email integration, mass emails and multiple pipelines start on Standard. Prices were shown in US dollars on the page we checked. |
| UK notes | Priced in US dollars on the page we checked; VAT exclusive. | Works in the UK. Prices were shown in US dollars when we checked; Zoho may show local prices to UK visitors. |
| Made by | Pipedrive | Zoho |
| Checked | 2026-10-17 | 2026-10-17 |
Our verdict
For most small UK businesses starting out, Zoho CRM is the easier first pick because it has a free plan. Pick Pipedrive instead if this sounds like you: small firms with a sales process: quotes, follow-ups and deals.
UK price difference
Cheapest paid plans: Pipedrive $14 (Lite, per seat a month, billed annually); Zoho CRM $20 (Standard, per user a month, or $14 billed annually). Pipedrive is $6 a month cheaper at entry level, though billing terms differ. Check on the provider page whether VAT is included before you buy.
Who should pick which?
- Choose Pipedrive for: small firms with a sales process: quotes, follow-ups and deals.
- Choose Zoho CRM for: small teams that want a proper customer database with follow-up reminders without paying while they try it.
Only Zoho CRM has a free plan, so you can try it first at no cost. Prices change, so check the provider's page before buying.
Other crm to consider
Full details
Pipedrive tool page · Zoho CRM tool page · How we check prices
Sources
Free daily email
One useful AI tool each weekday: what it costs, who it suits and a tip to try. Five minutes to read.
Unsubscribe any time. Privacy. Read the latest issue or browse past issues.