The AI TillComparisons · AI receptionists
Comparison
Upfirst vs Frontdesk (My AI Front Desk)
An AI receptionist that answers, summarises and transfers calls and books appointments. Phone answering plus web chat, two-way text, a simple CRM and automations in one plan.
| Upfirst | Frontdesk (My AI Front Desk) | |
|---|---|---|
| Price | Starter: $24.95 a month for 30 calls ($20 billed annually), then $1.50 a call. Premium: $59.95 for 90 calls. Pro: $159.95 for 300 calls. 14-day free trial. | Business-in-a-Box: $99 a month, or $79 a month billed annually, including 200 voice minutes. |
| Free plan | No. No free plan; 14-day free trial with all features. | No. No free plan listed. |
| Best for | Sole traders who get a handful of calls a day. | Businesses that want phone, chat and text handled in one place. |
| Watch out for | Human support hours are US Eastern time. | You pay for features you may not use if you only need calls answered. |
| UK notes | US company, priced in dollars. | US company, priced in dollars. |
| Made by | Upfirst | My AI Front Desk |
| Checked | 2026-10-14 | 2026-10-14 |
Our verdict
For most small UK businesses starting out, Upfirst is the easier first pick because its entry plan costs less. Pick Frontdesk (My AI Front Desk) instead if this sounds like you: businesses that want phone, chat and text handled in one place.
UK price difference
Cheapest paid plans: Upfirst $24.95 (Starter, per month); Frontdesk (My AI Front Desk) $99 (Business-in-a-Box, per month (or $79 billed annually)). Upfirst is $74.05 a month cheaper at entry level, though billing terms differ. Check on the provider page whether VAT is included before you buy.
Who should pick which?
- Choose Upfirst for: sole traders who get a handful of calls a day.
- Choose Frontdesk (My AI Front Desk) for: businesses that want phone, chat and text handled in one place.
Neither has a free plan; use the free trials where offered before you commit. Prices change, so check the provider's page before buying.
Other ai receptionists to consider
Smith.ai AI Receptionist
An AI receptionist that answers calls 24/7, qualifies leads and books appointments, with live human backup available.
Rosie
An AI answering service that takes messages, sends booking links and, on higher plans, books and transfers calls.
Goodcall
An AI phone agent billed per unique customer rather than per minute.
Moneypenny AI Receptionist
A UK answering company offering an AI receptionist with the option of real receptionists.
Full details
Upfirst tool page · Frontdesk (My AI Front Desk) tool page · How we check prices
Sources
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