Comparisons · AI receptionists
Comparison
Goodcall vs Frontdesk (My AI Front Desk)
An AI phone agent billed per unique customer rather than per minute. Phone answering plus web chat, two-way text, a simple CRM and automations in one plan.
| Goodcall | Frontdesk (My AI Front Desk) | |
|---|---|---|
| Price | Starter: $79 a month for 100 unique customers, then 79¢ each. Growth: $129 for 500. Scale: $299 for 2,000. | Business-in-a-Box: $99 a month, or $79 a month billed annually, including 200 voice minutes. |
| Free plan | No. Build and test a demo agent free; you pay when you connect a number. | No. No free plan listed. |
| Best for | Businesses whose regular customers call back often, or whose calls run long. | Businesses that want phone, chat and text handled in one place. |
| Watch out for | Check what counts as a unique customer for your call pattern. | You pay for features you may not use if you only need calls answered. |
| UK notes | US company, priced in dollars. | US company, priced in dollars. |
| Made by | Goodcall | My AI Front Desk |
| Checked | 2026-10-14 | 2026-10-14 |
Our verdict
For most small UK businesses starting out, Goodcall is the easier first pick because its entry plan costs less. Pick Frontdesk (My AI Front Desk) instead if this sounds like you: businesses that want phone, chat and text handled in one place.
UK price difference
Cheapest paid plans: Goodcall $79 (Starter, per month); Frontdesk (My AI Front Desk) $99 (Business-in-a-Box, per month (or $79 billed annually)). Goodcall is $20 a month cheaper at entry level, though billing terms differ. Check on the provider page whether VAT is included before you buy.
Who should pick which?
- Choose Goodcall for: businesses whose regular customers call back often, or whose calls run long.
- Choose Frontdesk (My AI Front Desk) for: businesses that want phone, chat and text handled in one place.
Neither has a free plan; use the free trials where offered before you commit. Prices change, so check the provider's page before buying.
Other ai receptionists to consider
Smith.ai AI Receptionist
An AI receptionist that answers calls 24/7, qualifies leads and books appointments, with live human backup available.
Upfirst
An AI receptionist that answers, summarises and transfers calls and books appointments.
Rosie
An AI answering service that takes messages, sends booking links and, on higher plans, books and transfers calls.
Moneypenny AI Receptionist
A UK answering company offering an AI receptionist with the option of real receptionists.
Full details
Goodcall tool page · Frontdesk (My AI Front Desk) tool page · How we check prices
Sources
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