The AI TillAlternatives
Tidio alternatives
Tidio: Website live chat with an AI agent (Lyro) that answers common customer questions. Its price when we checked: Free plan. Starter from 24.17 a month billed annually (100 billable conversations). Growth from 49.17 a month. Lyro AI from 32.50 a month. Plus from 300 a month. Currency as shown on the pricing page. If it isn't right for you, these tools do a similar job.
Prices at a glance
| Tool | Cheapest paid plan | Free plan |
|---|---|---|
| Tidio | Not published | Yes |
| Frontdesk (My AI Front Desk) | $99 (Business-in-a-Box, per month (or $79 billed annually)) | No |
| ChatGPT | Not published | Yes |
| Freshdesk | $19 (entry plan, per agent a month, billed annually) | No |
Our verdict
Free plans: ChatGPT. Cheapest dollar-priced entry plan: Freshdesk at $19 (entry plan, per agent a month, billed annually). Choose by the job you need doing: each entry says who it suits best.
Frontdesk (My AI Front Desk)
Phone answering plus web chat, two-way text, a simple CRM and automations in one plan.
- Price: Business-in-a-Box: $99 a month, or $79 a month billed annually, including 200 voice minutes.
- Free plan: No. No free plan listed.
- Best for: Businesses that want phone, chat and text handled in one place.
ChatGPT
A general AI assistant for drafting emails, quotes, policies and posts, summarising documents and answering questions.
- Price: Free plan available. Paid plans (Go, Plus, Business, Enterprise) are priced per user per month; see the pricing page for current amounts.
- Free plan: Yes. Unlimited everyday text chats, subject to abuse safeguards. Web search, file and image uploads, data analysis, image creation and 500 MB Library storage, each with its own usage limits. Ads may appear on the free plan in some countries.
- Best for: Day-to-day drafting: customer replies, quotes, job adverts, social posts and summaries.
Freshdesk
Customer support help desk with email, chat and an AI agent add-on.
- Price: From $19 per agent a month, billed annually; higher plan from $55. Freddy AI Copilot $29 per agent a month extra.
- Free plan: No. Free trial available.
- Best for: Businesses handling a steady flow of customer emails and questions.
Compare Tidio and Freshdesk side by side
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