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The AI Till Prompt Pack: 50 ChatGPT prompts for small business

50 copy-and-paste prompts for the jobs that eat your week. Fill in the brackets, paste into ChatGPT (or Claude, Gemini or Copilot) and get a usable first draft.

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What's inside

Admin

8 prompts. Paperwork, planning and the jobs that pile up.

Customer emails

8 prompts. Replies that are polite, clear and quick to send.

Marketing

7 prompts. Clear words for your website, leaflets and emails.

Social posts

7 prompts. Ideas and drafts for the posts you never have time to write.

Quotes and invoices

7 prompts. Pricing, payment terms and chasing money politely.

Hiring

7 prompts. Adverts, interviews and first days.

Reviews

6 prompts. Asking for reviews and answering them well.

A taste of the pack

Admin: Turn notes into a to-do list

Here are my rough notes from today: [paste]. Turn them into a to-do list grouped by urgency (today, this week, later). Put the single most important task at the top.

Customer emails: Reply to a complaint

A customer is unhappy because [issue]. Write a calm reply that acknowledges the problem without blaming anyone, says what we'll do and by when, and offers [remedy]. Under 150 words. Customer's email: [paste, personal details removed]

Marketing: Find my selling points

I run a [type of business] in [town]. Our customers are [who]. Here is what we do: [details]. List five reasons a customer should choose us over competitors, each in one plain sentence. Only use facts I've given you.

Social posts: A month of ideas

Suggest 12 social media post ideas for a [type of business] in [town] for [month]. Mix tips, behind-the-scenes, customer questions and one offer. One line each.

Before you use them

Keep customer names, addresses and bank details out of AI tools. Use placeholders instead.
Check every draft before it goes to a customer. AI can state wrong facts confidently.
Have anything legal or tax-related checked by a professional.

Looking for more? Read how to use ChatGPT for small business admin and free AI tools every small business should try.